Jeebuzz Privacy Policy

Jeebuzz places the highest priority on the privacy of users in Bangladesh and is committed to protecting your personal data. This privacy policy explains what types of data we collect, how it is used, and what your rights are. By using our platform, you consent to the data processing described in this policy. If you disagree with any part of it, please refrain from using our services and contact our team for assistance. This policy has been prepared in compliance with applicable data protection laws and regulations in Bangladesh.

When you register with jeebuzz, we collect your name, email address, mobile number, date of birth, and address. Government-issued documents such as a national ID card or passport may also be collected for identity verification purposes. Your activity on our platform — including betting history, transaction records, and login information — is automatically stored as well. We also collect your device type, IP address, browser information, and cookie data to help improve the quality of our services. When transactions are completed through a third-party payment provider, relevant financial information is processed securely.

The data we collect is primarily used to manage your account, process transactions, and provide customer support. We monitor user activity to prevent fraud and ensure security. Under our responsible gaming policy, your betting patterns are analyzed to provide warnings or assistance when needed. Data is used to send you relevant promotions and offers based on your preferences and interests, though you can opt out of these communications at any time. Data is also retained to meet regulatory requirements and comply with legal obligations.

Jeebuzz never sells or rents your personal data. However, in certain circumstances, data may be shared with third parties such as payment processors, identity verification services, and technology partners who provide services on our behalf. These partners are contractually obligated to maintain data confidentiality and may only use the data for specified purposes. Data may be disclosed to authorities when required by law or court order. In the event of a business merger or acquisition, data may be transferred, but users will be notified in advance.

Our website uses cookies to manage sessions, remember user preferences, and improve site functionality. Essential cookies are required for the core operation of the platform and cannot be disabled. Analytical cookies help us understand how users interact with the site, which helps us improve the quality of our services. You can disable optional cookies through your browser settings, though some features may become limited as a result. We never use third-party advertising cookies or cross-site tracking technologies.

Every jeebuzz user has specific rights over their own data. You can request access to the information stored about you at any time and ask for corrections to any inaccurate data. If you request to close your account, data stored beyond legal requirements will be deleted. To opt out of marketing communications, use the unsubscribe link at the bottom of any email or notify our support team. Any requests related to your rights are typically processed within 30 business days.

We use industry-standard encryption technologies to protect your data, including SSL/TLS protocols and data storage encryption. Our servers are housed in secure data centers and undergo regular security audits. Only authorized personnel have access to user data, and they receive regular privacy training. If suspicious activity is detected, the relevant account is secured immediately and the user is notified. In the event of a security breach, affected users will be informed within the required timeframe as mandated by law.

We retain your data while your account is active, and certain data may be kept for a specified period after account closure to meet legal requirements. Financial transaction records are generally retained for five to seven years as required by regulatory authorities. Identity verification documents may be kept for up to three years after account closure. If you withdraw consent for marketing communications, the relevant data is immediately stopped from being used for that purpose. Once the specified retention period has passed, data is securely deleted or anonymized.

Jeebuzz may update this privacy policy from time to time, and users will be notified by email or through the platform before any significant changes are made. Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy. The latest version of the policy will always be available on this page, and the date of the most recent update will be noted at the top of the page. We recommend that you review this policy regularly so you remain informed about how your data is being managed. If you have any questions or concerns, contact us at [email protected].